Contact

Contact Policy – Top Tier Fresh

We’re here to help you stay fresh, fly, and confident in every purchase. Whether you have a question, need support, or just want to talk style, our team is ready to assist.

📧 How to Contact Us

For all inquiries—order updates, sizing help, returns, or general questions—please reach out via:

Email: toptierfresh79@gmail.com
Response Time: 24–48 business hours
Business Hours: Monday–Friday | 9AM – 5PM (EST)

📝 Before Contacting Us

To speed up the process, please include the following in your message:

  • Full Name

  • Order Number (if applicable)

  • Email used at checkout

  • Clear description of your issue or question

This helps us get you the answers you need—fast.

🚨 Urgent Issues

We do our best to respond quickly, but if your request is time-sensitive (such as canceling an order before processing), include “URGENT” in the subject line of your email.

❌ What We Don’t Do (for Now)

  • No phone or live chat support at this time

  • No DMs through social media for order support (but feel free to follow us!)

🔒 Privacy & Respect

We take your privacy seriously. All personal information shared with us is kept secure and only used to assist with your inquiry. We appreciate respectful communication from our community and promise the same in return.

💎 Top Tier Fresh – Real recognizes real. And we’re always here to help. 💎

Get in Touch with Us

Have questions or need assistance? We’re here to help! Whether it’s about your order, our products, or just general inquiries, feel free to reach out. Simply fill out the form below, and our friendly customer support team will get back to you within 24-48 hours.